| JOB DESCRIPTION |
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| Reporting to the Director of Loss Prevention, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Follow departmental policies, procedures and service standards
- Respond to guest and colleague concerns effectively
- Respond to trespassers and unauthorized persons found on property
- Respond to altercations and complaints, lockouts, in-room safe calls
- Assist in issuing rooms to new colleagues who may arrive after Staff Services hours
- Monitor and report any vehicle infractions - parking, speeding, dangerous driving, etc.
- Monitor and deal with wildlife situations within the property limits
- Perform routine emergency equipment inspections
- Respond to any activated fire prevention device (pre-alarms, smoke alarms, rate of rise and heat alarms, fire bells), investigate causes and report findings
- Regularly patrol all developed property areas and buildings
- Complete daily log of shift activities and providing appropriate sections to departments within the hotel for follow-up
- Maintain high standard of positive interdepartmental relations
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
- Other related duties as assigned |
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