| JOB DESCRIPTION |
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| Summary of Responsibilities:
Reporting to the Director of Loss Prevention, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Follow departmental policies, procedures and service standards
Respond to guest and colleague concerns effectively
Respond to trespassers and unauthorized persons found on property
Respond to altercations and complaints, lockouts, in-room safe calls
Assist in issuing rooms to new colleagues who may arrive after Staff Services hours
Monitor and report any vehicle infractions - parking, speeding, dangerous driving, etc.
Monitor and deal with wildlife situations within the property limits
Perform routine emergency equipment inspections
Respond to any activated fire prevention device (pre-alarms, smoke alarms, rate of rise and heat alarms, fire bells), investigate causes and report findings
Regularly patrol all developed property areas and buildings
Complete daily log of shift activities and providing appropriate sections to departments within the hotel for follow-up
Maintain high standard of positive interdepartmental relations
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Other related duties as assigned
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